In the United States, Community Health Workers (CHWs) help to meet the national health goals by conducting community-level activities and interventions that promote health and prevent diseases and disability. They form a critical component to health systems especially where highly trained physicians and nurses are in short supply. The value of CHWs to U.S. healthcare system has not been fully recognized. However, they are increasingly being seen as an important intervention for preventing and reducing health disparities by promoting and supporting healthy behaviors in underserved communities. View or download our Certified Health Worker Flyer HERE, or our  Health Worker Apprenticeship Flyer HERE !

CHWs as a health intervention is showing tremendous gains in improving health, especially among vulnerable populations. They have long been recognized as agents and advocates for improving health in local communities. In the era of the Affordable Care Act, there is increasing interest in integrating CHWs into team-based primary care as a key strategy to achieve Triple Aim goals of lower costs, better care and improved outcomes – and overall population health. CHWs will strengthen the linkages between public health and clinical practice, thereby enhancing community outreach, care coordination, and delivery of behavioral change strategies. 

CHWs work in collaboration with many entities to include: community, state and charitable resources which complements several health prevention and interventions within the healthcare systems to accomplish improved health outcomes for patients and communities. Several CHWs are lay members of communities working to build community capacity and self-confidence in community members.

CHWs are…

…considered as core members of the healthcare delivery team with the task of breaking down cultural and linguistic barriers between health teams and members of the community providing practical support in engaging with health and community resources.

…trusted members of the community they serve, and are able to address some of the most pressing needs community’s most vulnerable populations through prevention, health education, cultural mediation, and patient advocacy.

…serve as a bridge between their community members and professionals in the field of health and human services and provides an important service by establishing and improving relationships between these professionals and members of the community.

…promote, encourage, and support positive, healthful self-management behaviors among their peers as community health educators and role models.

  1. Roles and Responsibilities of Community Health Workers
  2. Organization Skills Use of Public Health Concepts and Approaches (including Special Health Topics)  
  3. Personal Management
  4. Professional Skills and Conduct – HIPAA and patient privacy
  5. Advocacy and Community Capacity Building
  6. Advocacy and Community Capacity Building
  7. Documentation
  9. Motivational interviewing and public speaking
  10. Utilizing technology, including mobile applications
  11. Teaching Skills
  12. Care Coordination and System Navigation
  13. Outreach Methods and Strategies
  14. Client and Community Assessment
  15. Cultural Responsiveness and Mediation
  16. Clarification of the Socioecological model
  17. Non- Medical in Home Visits                                                                     
  18. Education for Healthy Behavior Change
  19. Integrative Medicine Modalities
  20. Integration of Behavioral Health into Medical Settings
  21. Health Promotion, Disease Prevention and Chronic Disease Management
  22. Knowledge of basic Anatomy and Physiology
  23. Accessing healthcare navigating both human and social services systems
  24. The pathophysiology of different diseases
  25. Translating, interpreting, and facilitating client-provider communications
  26. Gathering information for medical providers
  27. Working with clinicians
  28. Delivering services as part of a medical home tam







FOR FURTHER INFORMATION: Contact Rasheed Williams at